Our Services  

UGNetwork offers a wide array of services to our clients from different verticals. We make sure that our services are custom fit to our clients’ needs. We continue to go beyond our limitations and our clients’ expectations.

UGNetwork provides the following services to our clients:
Inbound
 
Outbound
 
Market Research

● Financial Services
● Inquiries Handling
● Help Desk
● Sales Acquisition
● Account Activation
● Information Lines
● Reservations
● Prescription Services
● Customer Service
● Order Response
● Overflow
● Mail Order Programs
● Complaint Handling
● Customer Acquisition

 
 

● Sales Acquisition
● Account Servicing
● Publishing
● Up-Selling
● Welcome Calling
● Lead Generation
● Order/Sales Verification
● Payment Reminders
● Collections
● Cross-Selling
● Anti-attrition Programs
● Dealer Location

 
 
 

● Brand Awareness & Image    Surveys
● Usage and Attitude Surveys
● Communication Surveys
● Customer Segmentation Surveys
● Customer Satisfaction    Measurement